Engineering Management studies
The modern disciplines of engineering and management are inextricably
linked and it is well known that most engineers make the transition
from technical to management responsibilities some time in their
careers (Babcock, 1996). The career advancement of engineers depends
principally on their ability to become effective managers of the
engineering function in particular, and of technology in general
(Kinsky, 1994).
There is an international consensus that management skills and
studies are an important component of the professional formation
and on-going development of professional engineers. The accrediting
body for undergraduate engineering courses, the Institution of
Engineers, Australia, has a mandatory requirement for management
studies in undergraduate courses, “...integrated exposure
to professional engineering practice (including management and
professional ethics). This element should be 10% of the total
course content…” (Institution of Engineers Australia,
1997).
Engineering Management subjects:
1st year: SEB121 Fundamentals of Technology Management
4th year: SEB421 Strategic Issues in Engineering
At Deakin University, the undergraduate programs contain at least
one ‘engineering management’ unit per year, that is
one out of each eight units studied. The author has academic responsibility
for first year/first semester unit SEB121 Fundamentals of Technology
Management, and the fourth year/second semester unit SEB421 Strategic
Issues in Engineering. The two units have well-defined stated
aims.
SEB121
This unit aims both to develop the basic skills you will need
as an independent, adult learner, and to build up knowledge in
several areas of engineering, technology and society. It is also
an introduction to modern practices in the engineering workplace.
The unit has four modules:
The Technological Forecasting and Assessment module discusses
methods for long-term forecasting, factors in technological innovations,
and the impact of technological changes on business and society.
The topics in the Policy Design in Engineering Organisations module
are policy structure, designing organisational structure to support
policy, and modelling and analysis of policy alternatives. The
Issues in Productivity Improvement module focuses on labour productivity,
productivity improvement techniques, benchmarking and the changing
nature of work practices.
The underpinning assessment principles
The approach to assessment in these subjects is driven by a number
of beliefs about effective assessment. These beliefs are as follows:
1. Clear aims and objectives
Learning aims and objectives can come from many sources, including
institutional policy, course accrediting bodies, industry groups,
professional bodies and academic staff. Aims and objectives inform
the syllabus for a unit, and, by testing the student mastery of
the syllabus, the assessment indirectly tests achievement of the
unit aims and objectives. Certainly, students are likely to be
confused if they are told certain aims are important, and are
then assessed on something else. Within strands or major streams
in a course there should be vertical integration of assessment,
and across an entire course there should be horizontal integration
of assessment. The author has some scope to address integration
within a stream, as he has academic responsibility for the ‘top
and tail’ of the management studies strand in the undergraduate
course.
2. Authenticity and value
Assessment tasks should reflect and develop the skills that
students will need in their university studies and in their professional
practice. If assessment is perceived by students to be authentic,
it is more likely to be valued. If not, it is likely to be confusing
to students and perceived as irrelevant.
3. Fairness and objectivity
Many theories of human motivation stress the importance of perceived
equity and fairness. The author finds that marking schemas are
a valuable aide in the speedy and consistent marking of student
work. They also form a permanent record that can be retained in
case of student queries regarding assessment. As student work
is to be assessed against objective criteria, it is important
that these requirements be clearly spelled out in the assessment
details given to students.
4. Efficiency and practicality
The author prefers a series of smaller, appropriately valued
assessment tasks spread across the semester to keep students engaged
with the course material, rather than a small number of highly
valued tasks that can promote ‘crisis-mode’ study
as the submission due dates approach. However, there is a need
to balance the amount of assessment with the very real issue of
student and staff assessment exhaustion. Practical options for
increasing the efficiency of assessment include:
Exams versus assignments?
In science and engineering it is not uncommon to find the assessment
for a unit consists of two assignments plus an exam, where the
exam counts for 70 per cent of the final unit mark. While an exam
provides a measure of quality assurance that students have attained
a basic familiarity with the topic, such a skewed weighting on
an end-of-semester exam is not representative of the skills required
in engineering practice. Where an examination is required, it
might be given a 50 per cent or less weighting in the total assessment,
making more room for a range of semester assignments. If the examination
phase of assessment is considered an essential quality requirement,
then it can still be given a less than traditional weighting,
possibly with a hurdle requirement added that students must pass
the exam to pass the unit overall.
Meeting the needs of off-campus versus on-campus students?
Approximately half of our student body is enrolled in off-campus
mode. These students are primarily mature age students. All undergraduate
units are offered in off-campus mode, and it is possible (with
appropriate advanced standing and/or special arrangements for
some assessment) to complete the entire undergraduate course without
on-campus attendance. Hence, the off-campus student group is important
to the School and deserves consideration in the design of assessment.
Many off-campus engineering students come to study with significant
work experience in the engineering workforce, often with supervisory
or management experience, and are generally highly motivated to
succeed: promotion and/or continuation of employment and/or fee
subsidies are often contingent on the student attaining minimum
grade levels.
Some assessment activities may cause difficulties for off-campus
students, such as arranging an oral presentation or group work.
Group work can be made optional for off-campus students, as many
will already be experienced in group work from their employment.
Where on-campus students are asked to make a number of oral presentations
in a unit, it can be satisfactory to require off-campus students
to make only one, where they organise a small audience, video
tape their presentation for submission and ask the audience to
provide an evaluation of their presentation skills. Of course,
there are instances where off-campus students may be at an advantage
to their conventional counterparts – where organisational
case studies are required, many mature age, off-campus students
use their own workplace as the case, whereas on-campus students
may have to locate a suitable case study documented in the literature.
As much as possible, the author treats on- and off-campus students
the same, making accommodations only where there actually are
real differences that matter.
The assessment plan: Methods and rationale
Assessment for 1st year: SEB121 Fundamentals of Technology Management
The assessment portfolio for this unit consists of:
| Item |
Description |
Marks |
| Assignment 1 |
Introduction to TopClass on-line system |
4 |
| Assignment 2 |
Professional ethics report |
15 |
| Assignment 3 |
Information literacy & the Library |
5 |
| Assignment 4 |
Referencing |
6 |
| Assignment 5 |
SEB121 multi-choice test 1 |
9 |
| Assignment 6 |
SEB121 multi-choice test 2 |
9 |
| Assignment 7 |
Major report and presentation |
22 |
| Examination |
|
30 |
This is a first year, first semester unit and the students have
their entire undergraduate studies in front of them. Emphasis
is placed on skills and knowledge that will be useful for university
study, with less emphasis on discipline and practice skills and
knowledge. There is a portfolio of assessment types including
developing basic competencies with university systems, foundation
skills such as information literacy and investigation, some tests
of discipline knowledge, and some generic practice skills such
as written and oral communication. There is an exam with a ‘must
pass’ hurdle requirement, but it does not dominate the assessment.
There are a relatively large number of smaller assessment
tasks, the aim being student engagement with the course content
across the semester, starting small and simple, and building up
in size. Continuous assessment starting early in the semester
has the benefit of quickly identifying those student falling behind
and perhaps at risk, so remedial action can be taken.
The majority of assessable items in this unit are submitted on-line
via the TopClass course management system. To build student familiarity
with the system and to ensure that any problems are flushed out
early in the semester, assignment 1 is a minor exercise, requiring
students to get on-line in the first two weeks of semester, access
the TopClass system and to introduce themselves in an on-line
discussion forum.
Assignment 3 involves students attending a Library familiarisation
session where information resources related to engineering and
technology are presented. To encourage student attendance the
Library has developed an exercise to test students on the resources
and search strategies presented, and the completed exercise is
submitted and marked as Assignment 3. Attaching marks to this
exercise means that most students will complete this important
foundation skill building activity.
Assignment 4 looks to build upon and extend the skills developed
in Assignment 3, and tie in with related class material addressing
written communication, plagiarism, etc. Students use the Library
to locate and produce formatted references for a number of each
of the following information sources – textbooks, journal
papers, conference papers and web sites. After this assignment
students should be familiar with a range of information sources
and be able to cite and reference them in their work appropriately.
Normally, Assignment 2 would appear next in the assessment sequence,
to exercise the skills developed in assessment tasks completed
so far and to tie in with class work dealing with professional
practice and ethics. Students have to locate a published case
study relating to the failure of technology and assess the ethics
of the parties involved. The work submitted is a small written
report professionally presented with appropriate graphics and
referencing. Students may work in groups of up to three, with
the word limit increasing in proportion to the number of team
members. This year, the Library was unable to take the students
for their familiarisation exercise until later in the semester
than normal, hence a pragmatic re-arrangement of the class and
assessment sequence was required. The ethics report had to come
before Assignment 3 and 4, necessitating some early presentation
of information literacy and referencing material prior to Assignment
2, and a consequent allowance in the assessment of Assignment
2 for the lesser level of preparation of students in these areas.
Assignments 5 and 6 are similar, being multiple-choice tests
completed on-line in the TopClass environment. The questions relate
to the course material being studied at the time, and form a mini-bracket
of continuous assessment for a two-week period, one test being
completed each week. The multiple-choice format is used to vary
the assessment style in the unit, and to reduce the overall marking
effort required, as both tests are automatically marked by the
TopClass system.
The final major assignment for the semester seeks to integrate
and further exercise the skills and knowledge gained throughout
the semester, in the context of a real-world case study. Students,
working in groups of up to three, identify and investigate a real
organisation via published literature and/or visit to interview
a manager. In a written report they document and analyse the organisation’s
approach to a number of technology management issues studied across
the semester. Based on this work the group then prepares and delivers
a 10 minute oral presentation to the class that describes their
findings.
Assessment for 4th year, SEB421 Strategic Issues in Engineering
The assessment portfolio for this unit consists of:
| Item |
Description |
Marks |
| Assignment 1 |
Reflective journal |
10 |
| Assignment 2 |
Technological forecasting and assessment |
10 |
| Assignment 3 |
Policy design in engineering organisations |
10 |
| Assignment 4 |
Major report |
20 |
| Examination |
|
50 |
This is a final year, final semester unit and the next stop for
many students is professional practice. At this stage, the students
have developed maturity and an intrinsic interest in and motivation
for the course material. Emphasis is now placed on discipline
and practice skills and knowledge, and advanced conceptual topics,
with less emphasis on other types of skills. There is less diversity
in assessment types and there are a smaller number of more significant
assessment tasks, with a focus on practising professional skills
in the context of discipline area case studies. There is an exam
with a ‘must pass’ hurdle requirement.
Reflective thinking based on experiential learning is a key skill
required for the lifelong learner and the socially mature engineering
professional (Schön, 1995). Assignment 1 aims to develop
skills in critical reflection on action, and is completed across
the semester by asking students to reflect weekly in short written
form on what they learned and of what value it might be in the
future. At the end of the semester students are asked to prepare
a reflective report that identifies: the important things learned
in the unit, insights they have gained into the way(s) they learn,
and suggestions for improving the unit (this final point not only
requires students to reflect critically, but also provides additional
feedback on the unit and its assessment).
Assignment 2 requires students, working in groups of three, to
locate a published case study relating to the issues currently
being studied in class. In a written report they document and
analyse the organisations approaches to the issues. Based on this
work the group then prepares and delivers a 15 minute oral presentation
to the class that describes their findings. The topic for Assignment
2 is technological forecasting. Assignment 3 has identical requirements
to Assignment 2, except that the topic is policy design.
The final major assignment for the semester seeks to integrate
and further exercise the skills and knowledge gained throughout
the semester (and across the entire management stream of study),
in the context of a real-world case study. Students, working in
groups of up to three, identify and investigate a real organisation
via a visit to interview an engineering manager. In a written
report they document and analyse the organisations approach to
the range of the technology management issues studied across the
semester, comparing and contrasting the approaches of the organisation
to those studied in class. Based on this work the group then prepares
and delivers a 20 minute oral presentation to the class that describes
their findings.
In actual engineering practice, graduates will be assessed on
their performance as an individual, but also on their effectiveness
in working in teams. Assignments 2, 3 and 4 involve group work,
and while individual contributions to the class presentations
can be assessed, it is difficult to assess individual contributions
to a group written report. The groups are given the opportunity
to indicate the relative contribution of each group member to
each assignment by completing a ‘group work declaration’
with every group submission. Here the groups may state the percentage
of the work contributed by each member. The group must agree on
the proportions stated and all group members must sign the declaration.
In practice, very few groups elect to report other than equal
contributions.
References
Babcock, D. (1996). Managing Engineering and Technology
(2nd ed.). Upper Saddle River, New Jersey: Prentice-Hall Inc.
Institution of Engineers Australia. (1997). Manual for the
Accreditation of Professional Engineering Courses. Canberra,
Australia: The Institution of Engineers, Australia.
Kinsky, R. (1994). Engineering Management. South Melbourne,
Victoria: Thomas Nelson Australia.
Lloyd, B., Baker, L., & Briggs, H. (1996). Off-campus
Articulated Education in Engineering at Deakin University for
Mature Students. Paper presented at the 8th Annual Convention
and Conference of the Australasian Association for Engineering
Education, Sydney.
Schön, D. A. (1995). The Reflective Practitioner: How
Professionals Think in Action. Aldershot, England: Arena.